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Väylä

Väylä user guide

Restaurant operations, step by step

Find the right workflow and check who can complete it. The instructions reflect Väylä’s current views and actual button labels.

Contents

Guide topics

Start with the basics or go directly to the tool you are using.

  1. 01

    Getting started

    Create your restaurant, choose its address and set up the staff tools.

  2. 02

    Menu

    Add products, prices, allergens and VAT, and route dishes to the kitchen and inventory.

  3. 03

    Website

    Build the restaurant website from ready-made sections, review it and publish it for customers.

  4. 04

    Bookings

    Monitor weekly demand, manage the day’s bookings and embed the booking form on your website.

  5. 05

    POS

    Open a shift, send an order, split the bill and record payment safely.

  6. 06

    Reports

    Review sales transactions, product sales, menu engineering and VAT, and export the data as CSV files.

  7. 07

    Audit log

    Review important location changes, who made them and when they occurred.

  8. 08

    Health check

    Review location setup readiness and open the tools for completing missing settings.

  9. 09

    Kitchen display

    Move order lines from new to in progress and ready for collection.

  10. 10

    Customers

    Review customer profiles, loyalty points, visit history and no-shows, and handle privacy requests.

  11. 11

    Wholesale orders

    Add Herkkuconttori products to the cart, submit an order and track delivery.

  12. 12

    Inventory

    Set up items, keep stock levels current, and manage waste and order suggestions.

  13. 13

    Food safety

    Define temperature measurement points and cleaning tasks, record checks and document deviations.

  14. 14

    Production

    Plan production batches, guide each stage, and review yield and traceability.

  15. 15

    Shifts

    Plan a three-week roster, review rest periods and publish shifts to staff.